Photos
Free
- Every photo, however many you have
- Captions and stickers put back
- Real dates, time zones and places
Your Snapchat Memories, back together
Captions, real dates and places, restored in your browser.
Photos are free. Videos $9, once.
Start with your…
- Nothing uploaded
- No account
- Works offline
Every memory, the way you saved it
What gets fixed
Captions and stickers
Snapchat saves your text, drawings and stickers as a separate layer. We put that layer back on the photo or video, where you placed it.
Real dates and times
The export loses when you took each memory. We write the real date and time into every file, in the right time zone, so your gallery sorts it on the right day.
Places, back on the map
Where Snapchat knows the place, we write it into the file. Google Photos and Apple Photos then show your photos on the map.
Long videos, in one piece
Long videos come out as several short clips. We join them back into one video, with the caption on every second of it.
Fix your export
Your files stay on this computer. The page reads them, fixes them, and saves new copies. Your export is not changed.
1 Choose your export
Drop all your ZIP files here
Add every part: mydata~….zip, mydata~…-2.zip, and so on.
2 Choose how to save
Fix your videos too: $9, once.
Captions burned in, split clips joined, dates and places restored.
Buy the video unlock
3 Start
Back the way you saved them
Examples of what the fixer restores. Not real customer files.
How to get your export from Snapchat
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On a computer, go to accounts.snapchat.com and log in.
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Open My Data.
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Turn on Export your Memories and Export JSON files. Leave the date range off to get everything. Do not use “Request Only Memories”: people report that export has no JSON file, so no places.
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Send the request. Snapchat emails you when the files are ready. It aims to do this within 7 days; big exports can take longer.
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Download every ZIP file in the list. The first one, with no number at the end, holds the dates and places.
Safari on a Mac may unzip the files by itself. That is fine: choose “Choose an unzipped folder” in the tool.
Pay once, only for videos
Videos
$9 once
- Captions burned into every frame
- Split clips joined into one video
- Real dates and places
- No subscription
Private by design
Your memories never leave your computer. There is no upload and no account. The fixing happens inside this browser tab.
Read the questions- No uploadThe page reads your files where they are.
- No accountNothing to sign up for, nothing to log in to.
- Works offlineOnce the page has loaded, you can turn off your internet.
The only thing ever sent is your licence key, once, when you unlock videos.
Questions, answered
Which browser should I use?
Chrome or Edge on a computer. They save straight into a folder and fix videos fastest. Firefox and Safari work too: they save ZIP files that you unzip into one folder.
My export is huge (100 GB or more). Will it work?
Yes. The page reads your ZIP files piece by piece, so size is not a problem. You need free disk space about the size of your memories. If it stops, run it again into the same folder: finished files are skipped.
Does it work on a phone?
For small exports, yes. For big ones, use a computer.
Why do some memories have no place?
Snapchat only knows the place when location was on as you saved the memory. Then there is nothing to restore.
Which time zone is used?
The time zone where each memory was taken, found from its place. A memory with no place uses your computer's time zone. You can change this in step 2.
Does it change my export?
No. Your ZIP files stay as they are. Fixed copies are saved next to them, plus a list (_report.csv) of what was done to each file.
I paid but lost my licence key.
Check the email from the checkout, or write to us and we will send it again.